Price : BWP 220.00
A new era of public service excellence necessitates a shift towards a citizen-centric approach. Civil Servants must prioritize the needs and expectations of citizens, ensuring that the policies and services are are designed with their best interest in mind. This requires actively seeking feedback, engaging with the public and involving citizens in the decision making process. Reseting the agenda for Civil Servants is crucial to the challenging landscape of public service. Reading this book will help any government to facilitate the move to reset the agenda of the public sector.
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